Server Security Breach updateOctober 30, 2018
Update: We are in the process of migrating our servers and that is why our service is down. It might take another 24 hours to restore our service. Thanks for your patience.
We had a messive security breach on our network yesterday. Firstly, there were successive huge DDos attacks on our services and then our servers were hacked where hackers successfully stole many mined tokens.
To the best of our knowledge, no user information was compromised. We are very sorry for the inconvenience this may have caused you. Rest assured that we have fixed the vulnerbilities and this will not happen in future. We have also migrated our servers with better security features.
You might see reduced tokens on your account when you sign in again after the app is out of maintenance mode. Unfortunately, there is nothing we can do to recover your lost tokens. We have lost all emails from our servers as well. Please contact our help desk at firstname.lastname@example.org if you have any questions.
Also, there are over 500 pending withdrawal requests from our users. We will make sure those requests are processed as soon as possible regardless of the loss that we have suffered.